Terms of Service

By accessing or using MyHouseKeep (the "Service"), you ("User") agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you must not use the Service. Your continued use of the Service constitutes ongoing acceptance of these Terms, including any modifications.

These Terms constitute a legally binding agreement between you and MyHouseKeep LLC ("Company," "we," "us," or "our"). By clicking "I Agree," creating an account, or otherwise accessing the Service, you represent that you have read, understood, and agree to be bound by these Terms.

Electronic Communications Consent (E-SIGN Act): By agreeing to these Terms, you consent to receive all communications, agreements, disclosures, notices, and records from us electronically — including by email, in-app notification, and updates to posted Terms. Electronic communications satisfy any legal requirement that such communications be in writing. You may request a paper copy by contacting support@myhousekeep.com; we will provide one at no charge.

Invited Access: Access to the Service is currently granted by invitation following review of your request. The Company reserves the right to approve, deny, or revoke access at any time for any reason. Approved access does not constitute a property right or guarantee of continued service.

You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that you:

• Are 18 years of age or older
• Have the legal capacity to enter into a binding contract
• Are not barred from receiving services under any applicable law
• Will use the Service only in compliance with these Terms and all applicable federal, state, and local laws

The Service is not directed to or intended for use by persons under 18 years of age. If you become aware that a minor has used the Service, notify us immediately at support@myhousekeep.com.

MyHouseKeep is a home management platform that provides personalized home maintenance reminders, system tracking, step-by-step guidance, and related informational tools. The Service is provided solely for general informational and organizational purposes.

The Service does NOT:

• Provide licensed contracting, engineering, architectural, or home inspection services
• Employ, endorse, refer, or vouch for any licensed professional
• Guarantee the accuracy, safety, correctness, or applicability of any information provided
• Replace the judgment, assessment, or advice of qualified, licensed professionals
• Constitute a warranty on any home system, appliance, or component
• Serve as a home inspection report or property condition disclosure
• Certify that your home or any system is safe to operate

HOME MAINTENANCE CAN BE DANGEROUS. FOLLOWING GUIDANCE FROM THIS SERVICE INCORRECTLY CAN RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

The following activities are dangerous and must ONLY be performed by licensed professionals. Never attempt these based on guidance from this Service:

This list is not exhaustive. Any home repair activity carries risk. When in doubt, hire a licensed professional. The Company is not liable for any injury, death, or property damage resulting from home maintenance activities undertaken with or without reference to this Service.

THE SERVICE DOES NOT PROVIDE PROFESSIONAL ADVICE OF ANY KIND.

All content, guidance, recommendations, checklists, maintenance schedules, diagnostic suggestions, step-by-step instructions, and system-generated outputs (collectively, "Content") are provided for general informational purposes only and do not constitute:

• Licensed contractor or trade advice (electrical, plumbing, HVAC, general contracting, roofing, etc.)
• Engineering or structural advice
• Home inspection reports or findings
• Environmental or hazardous materials assessments (lead, asbestos, mold, radon)
• Legal, financial, or insurance advice
• Medical or occupational health advice
• Safety certification of any kind

Step-by-step maintenance instructions provided by this Service are general guides only. They are not a substitute for reading and following the actual manufacturer's instructions for your specific equipment. Always consult your product's owner's manual first.

You must consult a qualified, licensed professional (electrician, plumber, HVAC technician, structural engineer, home inspector, environmental professional, or other appropriate specialist) before undertaking any home repair, maintenance, or modification based on information from this Service.

BY USING THIS SERVICE, YOU EXPRESSLY ASSUME ALL RISKS ASSOCIATED WITH HOME MAINTENANCE AND REPAIR ACTIVITIES.

You acknowledge and agree that:

• Home maintenance and repair activities carry inherent risks of personal injury, death, and property damage, regardless of the source of guidance followed.
• The information provided by this Service may be general, incomplete, inaccurate, outdated, or inapplicable to your specific home, system, local conditions, or local codes.
• You are solely responsible for evaluating your own competency before undertaking any maintenance or repair task. If you have any doubt about your ability to safely complete a task, you must hire a licensed professional.
• You are solely responsible for determining whether a permit is required and obtaining all necessary permits before beginning any work.
• You are solely responsible for verifying that any work you perform complies with all applicable local, state, and federal building codes, HOA rules, and manufacturer requirements.
• You accept full personal responsibility for any and all consequences of home maintenance or repair activities you undertake, regardless of whether you referenced this Service before or during those activities.
• Following guidance from this Service does not constitute compliance with any manufacturer warranty, insurance policy, or code requirement. Check all applicable requirements independently.

Many home maintenance and repair activities require building permits, licensed contractors, and inspections under local, county, state, and federal law. The Company does not know or verify the permit and code requirements in your jurisdiction.

You are solely responsible for:

• Determining whether a permit is required for any work you plan to perform
• Obtaining all required permits before beginning work
• Ensuring all work is completed by licensed contractors where required
• Passing all required inspections
• Complying with HOA rules, condo association regulations, and lease restrictions
• Complying with applicable federal regulations including the EPA RRP Rule for pre-1978 homes

Unpermitted work can void home insurance policies, affect home resale, and expose you to fines and liability. The Company is not responsible for permit or code compliance failures.

The Service is available to both property owners and renters. You acknowledge that:

• Renters: Maintenance responsibilities vary by lease agreement. Confirm your obligations with your landlord before undertaking any work. The Company is not responsible for lease disputes, landlord-tenant disagreements, lease violations, or security deposit claims arising from actions taken with or without reference to this Service. Landlord notification messages generated by this Service are templates only — they do not constitute legal notices or satisfy any legal obligation under your lease.
• Homeowners: Local building codes, HOA rules, manufacturer requirements, and permit requirements vary widely. Verify all applicable requirements with local authorities, your HOA, and qualified professionals before beginning any project.
• The Company does not verify property ownership or tenancy and is not responsible for unauthorized use of the Service.

Performing home maintenance or repairs incorrectly, without permits, or without licensed contractors where required may:

• Void your homeowner's or renter's insurance policy for claims related to that work
• Void manufacturer warranties on systems or appliances
• Create liability for damages to adjacent properties or persons
• Affect your ability to sell or refinance your home

Following reminders or guidance in this Service does not constitute compliance with any manufacturer warranty requirement, insurance policy condition, or local code. Review your specific insurance policy, warranty documents, and applicable codes before undertaking any work.

The Service uses artificial intelligence systems — including large language models provided by Anthropic (Claude), OpenAI, and Google (Gemini) — to generate recommendations, guides, diagnostic suggestions, maintenance schedules, appliance identifications, and other Content. You acknowledge and agree that:

• AI-generated content may be inaccurate, incomplete, outdated, dangerous, or entirely wrong. These systems can produce plausible-sounding but factually incorrect information, including incorrect instructions that could cause injury or property damage if followed.
• AI content is not tailored to your specific local building codes, local regulations, or local conditions.
• Appliance and system identification via photos or user input may be incorrect. Do not rely solely on automated identification for safety-critical decisions, part ordering, or service scheduling.
• Maintenance schedules and cost estimates are general approximations only. Actual schedules and costs depend on your specific equipment, local conditions, usage, and other factors.
• Step-by-step guides generated by AI may omit critical safety steps or contain errors. Always read your product's official manufacturer's manual and verify AI guidance against it before proceeding.
• The Company does not review, verify, or endorse individual AI-generated outputs before they are displayed to you.
• You assume all risk associated with relying on AI-generated Content from this Service.

The Company explicitly disclaims any responsibility for delays in seeking emergency assistance caused by use of this Service. Do not use diagnostic features of this Service in place of emergency response for situations involving immediate risk to life or property.

Incorrect home maintenance — even when following generally accepted practices — can damage or destroy home systems, appliances, and property. Examples include but are not limited to:

• Flushing a water heater with a faulty drain valve, causing flooding
• Incorrectly replacing an air filter, reducing HVAC efficiency or voiding warranty
• Applying incorrect chemicals to a pool system, damaging equipment
• Improperly resetting a circuit breaker, masking a dangerous wiring fault
• Using incorrect cleaning products on surfaces, causing permanent damage

The Company is not responsible for damage to your home, systems, appliances, or property resulting from any maintenance or repair activity, whether or not the activity was referenced against this Service.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, the Company expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Service will be uninterrupted, error-free, secure, or virus-free
• Warranties regarding the accuracy, reliability, completeness, timeliness, or safety of any Content
• Warranties that any maintenance schedule or guidance is appropriate for your specific equipment or conditions
• Warranties that defects will be corrected

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

The Company, its officers, directors, employees, agents, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:

• Property damage or destruction (to your home, systems, appliances, or belongings)
• Personal injury or death
• Loss of data or privacy
• Loss of profits, revenue, or business opportunities
• Costs of repair, replacement, or substitute services
• Voided warranties or insurance claims
• Any damages arising from home repair, maintenance, or modification undertaken based on the Service
• Any damages arising from following step-by-step guidance, diagnostic suggestions, or maintenance schedules provided by the Service

In no event shall the Company's total aggregate liability to you for all claims arising from or related to the Service exceed the greater of (i) the total fees you paid to the Company in the twelve (12) months preceding the claim, or (ii) fifty dollars ($50.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or reliance on the Service or any Content
• Your violation of these Terms
• Your violation of any third-party rights
• Any home repair, modification, or maintenance you undertake with or without reference to the Service
• Any personal injury, death, property damage, or financial loss caused by your actions
• Any claim by a third party (including a landlord, neighbor, tenant, contractor, insurer, or building authority) relating to your use of the Service
• Any permit or code violation arising from work you performed

By using the Service you agree to:

• Provide accurate information about your home and systems
• Read and understand all safety warnings before undertaking any maintenance activity
• Not use the Service for commercial contracting, home inspection, or professional advisory purposes
• Not represent AI-generated Content as professional advice to third parties
• Not attempt to reverse engineer, scrape, or reproduce the Service
• Not use the Service for any unlawful purpose
• Not attempt to circumvent any security measures or access controls
• Immediately seek professional help for any situation involving safety risk regardless of what this Service suggests

Google Maps features are subject to the Google Maps/Google Earth Additional Terms of Service and Google Privacy Policy.

The Service integrates with third-party services including Anthropic (Claude), OpenAI, Google (Gemini and Maps), FEMA, Resend, and Twilio. The Company:

• Does not control third-party services and is not responsible for their accuracy, availability, or content
• Makes no warranty regarding third-party data including weather alerts, FEMA disaster declarations, recall information, or contractor listings
• Is not responsible for contractor quality, licensing, insurance, or workmanship
• Is not responsible for the outputs, errors, hallucinations, or actions of AI systems operated by third parties
• Is not responsible for product recall accuracy — always verify recalls directly with the manufacturer and the CPSC (cpsc.gov)

MyHouseKeep offers optional SMS reminders and household-requested lists and notes via Twilio. Enabling SMS reminders requires a separate, explicit consent that is collected directly at the time you enter your phone number in Account Settings — SMS consent is not collected through acceptance of these Terms. Consent is not a condition of using this Service.

• Message frequency: Message frequency varies with reminders, household requests, available Plus text credits and service limits.
• Opt-out: Reply STOP to any message to unsubscribe immediately. Reply HELP for assistance.
• Carrier rates: Message and data rates may apply. Check with your carrier.
• Content: SMS messages are used for consented reminders and household-requested lists and notes — never for marketing or third-party promotions.
• US numbers only: SMS reminders are available for US phone numbers only.
• Supported carriers: Major US carriers. Carrier is not liable for delayed or undelivered messages.

To disable SMS reminders at any time: Settings → Account → Phone and Notifications → toggle off SMS Notifications. For full SMS Terms see the SMS Terms page in the app.

All content, features, and functionality of the Service are owned by the Company and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes only.

You retain ownership of content you upload (photos, notes, records) but grant the Company a non-exclusive, worldwide, royalty-free license to store, host, process, and display that content solely to provide the Service to you.

DMCA Takedown Procedure (17 U.S.C. § 512): If you believe content on the Service infringes your copyright, send a written notice containing all of the following to our designated agent:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location on the Service
• Your contact information (address, phone number, and email)
• A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or law
• A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner

Designated DMCA Agent: MyHouseKeep LLC · Email: support@myhousekeep.com · Mailing: MyHouseKeep · 432 NW 6th Ter · Cape Coral, FL 33993

Counter-Notification: If your content was removed in error, you may file a counter-notification containing: your signature, identification of the removed content and its prior location, a statement under penalty of perjury that removal was in error, your contact information, and consent to jurisdiction of the federal court in your district. We will restore removed content within 10–14 business days of receiving a valid counter-notification unless the complaining party seeks a court order.

The Company shall not be liable for any failure or delay in performance arising from causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, war, terrorism, government action, labor disputes, power failures, internet outages, or third-party service failures (including cloud providers, AI model providers, or SMS carriers).

PLEASE READ CAREFULLY — THIS AFFECTS YOUR LEGAL RIGHTS.

Informal Resolution First: Before filing any claim, you agree to contact support@myhousekeep.com and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration: Any dispute arising from or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place in Florida. The arbitrator's decision is final and binding.

CLASS ACTION WAIVER: YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. All disputes must be brought in your individual capacity only. You also waive any right to a jury trial.

Exceptions: Either party may seek emergency injunctive relief in court to prevent irreparable harm. Small claims court claims are also excepted from arbitration.

Time Limit: Any claim must be filed within one (1) year after the cause of action arises, or it is permanently barred.

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. For disputes not subject to arbitration, you consent to the exclusive jurisdiction of state and federal courts located in Florida.

We may modify these Terms at any time. We will notify you of material changes via in-app notification or email at least 14 days before the effective date of the change. Continued use after the effective date constitutes acceptance of the revised Terms. If you do not agree to revised Terms, you must stop using the Service and may request account deletion.

We reserve the right to suspend or terminate your access to the Service at any time, for any reason, without prior notice. Upon termination, your right to use the Service ceases immediately. Sections covering critical safety disclaimers, assumption of risk, disclaimer of warranties, limitation of liability, indemnification, and dispute resolution survive termination indefinitely.

If any provision of these Terms is found invalid or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions continue in full force and effect.

No Waiver: No failure or delay by the Company in exercising any right or enforcing any provision of these Terms shall constitute a waiver of that right or provision. A waiver of any breach shall not be deemed a waiver of any subsequent breach of the same or any other provision.

These Terms, together with the Privacy Policy and SMS Terms (if applicable), constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, representations, and understandings.

The Service is operated from the United States and is subject to U.S. export control laws, including the Export Administration Regulations (EAR). You agree not to use, export, re-export, or transfer the Service in violation of U.S. export laws, including to any country subject to U.S. embargo or to any person on the U.S. Treasury Department's Specially Designated Nationals list or U.S. Commerce Department's Denied Persons list.

MyHouseKeep LLC
Email: support@myhousekeep.com
Website: https://www.myhousekeep.com
Mailing address (required for legal notices and DMCA): 432 NW 6th Ter, Cape Coral, FL 33993

Legal notices must be sent to the mailing address above (email is not sufficient for formal legal notices). We will acknowledge receipt of legal notices within 5 business days.