Accounts
I requested access. What happens next?
Approval, invitation emails, and getting into your home.
- Watch the email address you used to request access. Check your spam folder as well.
- An approved account is currently required to create a home. Downloading the app does not automatically approve an account.
- When approved, use the App Store link in your approval email to install MyHouseKeep. Then return to the email on your iPhone and tap Set Up My Account. If already installed, go straight to that setup link. If someone invited you to a household, follow their original invitation.
- If you still need help, contact support with the email address you used. Never send your password or verification code.

